Housekeeping Supervisor (6-month fixed term)

About the role

Our Tung Chung property serves the airport, which means a room can check out at 6am and be occupied again by 2pm. Departures cluster, arrivals cluster, and the housekeeping floor team has a tighter window than at any other hotel in the group.

This is a six-month fixed-term supervisor role covering our peak schedule from September through February. You will run a floor section of 12 room attendants and two housemen, inspect to standard, and keep the room-ready board honest for the front desk — because a room marked ready that is not ready costs us more than a room reported late.

The Executive Housekeeper has been at this property since it opened and runs a tight, fair department. Several previous fixed-term supervisors have moved into permanent roles at our other properties, and we will actively help you do that if the work is good.

What you'll do

• Supervise a floor team of 12 room attendants and 2 housemen across a section of 160 rooms
• Inspect departure and stayover rooms to brand standard and release them to the front desk accurately
• Allocate daily room assignments against the arrival pattern, prioritising early check-ins and VIP rooms
• Manage linen, amenities and cleaning-supply par levels on your floors, and report shortfalls before they bite
• Handle lost property, maintenance defects and guest requests, logging every one in the system
• Coach new attendants on technique, pace and the chemical and manual-handling safety rules

What we're looking for

• 3+ years in hotel housekeeping with at least 1 year supervising or inspecting
• Able to work a rotating six-day roster including weekends and public holidays for the full six months
• Native Cantonese and enough English to communicate with guests and the front desk
• Physically able to work a full shift on the floors, including stairs during lift maintenance
• Secondary education; hospitality training is a plus but not required

Nice to have

• Experience in an airport or high-turnover property
• Familiarity with a housekeeping module in Opera or a mobile room-status app
• Basic Tagalog, Indonesian or Nepali to support a diverse floor team

What you get

• Duty meals, uniform and laundry provided
• HK$1,200 monthly attendance allowance and completion gratuity at the end of the term
• Free staff shuttle from Tung Chung MTR and subsidised airport-area transport
• Medical cover from day one of the contract
• Priority consideration for permanent supervisor roles across the group